Q: How do I respond to others’ posts?
A: From a received e-mail or the online discussion board, you can click
either the 'Reply to eGroup' link to send your message to the entire
forum, or the 'Reply to Sender' link to send your message only to the
sender; both links are located just to the left of the posting. We
recommend replying only to the sender for comments like 'me', 'too' that
add little value to the discussion.
Q: How do I start a new discussion thread?
A: In an e-mail (HTML version) from a particular discussion forum, you
can use the 'Post Message' link in the right navigation bar. You can
also use the 'Post Message' link found in the left navigation. We
recommend bookmarking or adding this link to your favorites list in your
web browser to make it easily accessible.
Q: How do I change my subscription settings in the discussion forums?
A: Go to Directory -- > 'My Subscriptions' link in the left navigation. Here, you
will see a list of available subscriptions. Select one of the delivery
options (Real Time, Digest, PDA or No Email), then click the 'Save'
button at the bottom of the page. You will get a red message that
confirms your subscription options have been successfully updated. This
can take around 30 seconds if you change your settings several
communities at the same time.
Q: I’m having trouble viewing the HTML e-mail messages. How do I fix this?
A: If images are not appearing, it is likely that your e-mail client is
set to suppress images. This should be something you can change in your
security or viewing options. If you would rather receive text-based
e-mail, go to the 'My Subscriptions' page and select the 'Text' format
option near the top of the page. Be sure to hit 'Save' at the bottom of
the page once you’ve made this change.
Q: Why do my e-mails contain a warning that says I shouldn’t forward them?
A: To make it easier to post and reply in the discussion forums, we have
enabled an automatic login feature. This means that your login
credentials are encrypted in the e-mails you receive from the forums. If
you forwarded this to someone else, he/she would be able to click any
of the links and log in to the Community as you. For this reason and for
your protection, we strongly advise against forwarding e-mails.
Q: Can I search for postings across all the forums?
A: Yes. Click 'Advanced Search' under Discussions. This will let
you search based on keywords in the posts, search all or specific
forums, and select the date range in which you’d like to search.
If you have any additional questions, contact the PAS offices